Return Policy

At Xhome, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a streamlined return and repair service to ensure your furniture meets your expectations.

Return Window:
Eligible items may be returned within 3 days of delivery.

Repair & Return:
Upon receiving the returned item, our team will conduct a detailed inspection and perform any necessary fixes. The corrected product will be shipped back to you within 7 days from the date of collection.

  1. Eligibility
  • Returns are accepted for items with verified manufacturing defects only.
  • Products must be in their original condition and packaging.
  1. Return Process
  • To initiate a return, please contact us through any of the channels listed on our Contact Us page.
  • Returns due to verified manufacturing issues are handled at Xhome’s expense (including pickup and redelivery).
  1. Inspection and Approval
  • All returned items are thoroughly inspected by our quality control team.
  • Xhome reserves the right to refuse returns that do not comply with our eligibility requirements or show signs of misuse or damage beyond manufacturing defects.

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Refund Policy

At Xhome, each piece is crafted with care and tailored to meet high standards of design and quality. As such, all Xhome products are non-refundable.

Please note:

  • Refunds are not issued for change of mind, incorrect selection, or non-manufacturing-related concerns.
  • In the case of approved returns for manufacturing defects, Xhome will offer repair or replacement as outlined in our Return Policy.