Welcome to XHome. By accessing or using our website, you agree to be bound by the following Terms and Conditions.
1. General These terms apply to all visitors, users, and customers of XHome. We reserve the right to update or modify these terms at any time.
2. Products and Services All products are subject to availability. We reserve the right to discontinue or alter product specifications without notice.
3. Orders and Payment Orders are confirmed upon successful payment. Prices are listed in local currency and include applicable taxes unless stated otherwise.
4. Intellectual Property All content, including text, images, logos, and product designs, are the property of XHome and may not be reproduced without permission.
5. Limitation of Liability XHome is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Return Policy
At Xhome, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a streamlined return and repair service to ensure your furniture meets your expectations.
Return Window:
Eligible items may be returned within 3 days of delivery.
Repair & Return:
Upon receiving the returned item, our team will conduct a detailed inspection and perform any necessary fixes. The corrected product will be shipped back to you within 7 days from the date of collection.
1. Eligibility
· Returns are accepted for items with verified manufacturing defects only.
· Products must be in their original condition and packaging.
2. Return Process
- To initiate a return, please contact us through any of the channels listed on our Contact Us page.
- Returns due to verified manufacturing issues are handled at Xhome’s expense (including pickup and redelivery).
3. Inspection and Approval
- All returned items are thoroughly inspected by our quality control team.
- Xhome reserves the right to refuse returns that do not comply with our eligibility requirements or show signs of misuse or damage beyond manufacturing defects.
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Refund Policy
At Xhome, each piece is crafted with care and tailored to meet high standards of design and quality. As such, all Xhome products are non-refundable.
Please note:
- Refunds are not issued for change of mind, incorrect selection, or non-manufacturing-related concerns.
- In the case of approved returns for manufacturing defects, Xhome will offer repair or replacement as outlined in our Return Policy.